Privacy Notice
How Pioneer Healthcare Limited collects, uses and protects personal information.
Introduction
Pioneer Healthcare Limited respects your privacy and is committed to protecting personal information. This Privacy Notice explains how we collect, use and protect personal data when you visit our website, contact us, submit feedback, apply for roles or interact with our services.
This notice is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
---Who We Are
Pioneer Healthcare Limited is an independent healthcare provider supporting NHS organisations through consultant-led healthcare services.
Registered Office:
260 Ecclesall Road South
Sheffield
S11 9PS
Information We May Collect
We may collect the following types of personal information:
- Name and contact details
- Information provided through contact or enquiry forms
- Recruitment information including CVs and job applications
- Patient feedback including Friends & Family Test responses
- Website technical data such as device, browser and IP address
Special Category Data
In certain circumstances we may process limited health-related information or other special category data where this is necessary for healthcare service delivery, safeguarding, or responding to feedback.
---How We Use Personal Information
Personal data may be used to:
- Respond to enquiries
- Manage recruitment applications
- Review feedback and complaints
- Support clinical governance and service improvement
- Maintain website functionality and security
- Comply with legal and regulatory obligations
Lawful Basis for Processing
Our lawful bases may include:
- Consent
- Legitimate interests
- Legal obligations
- Contractual obligations
- Provision of health or social care services
Cookies and Website Data
Our website uses a limited number of cookies to ensure that the website functions correctly and to improve the user experience.
Full details are available in our Cookies Policy.
---Sharing Information
Information may be shared where necessary with:
- NHS organisations and healthcare partners
- Professional advisers or regulators
- Technology providers supporting our website
- Authorities where required by law
Data Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, misuse, disclosure or loss.
---Data Retention
Personal information is retained only for as long as necessary for operational, legal, clinical governance and regulatory purposes.
---Your Rights
You may have the right to:
- Access personal data we hold about you
- Request correction of inaccurate data
- Request deletion where appropriate
- Object to certain processing
- Request restriction of processing
- Withdraw consent where applicable
Complaints
If you have concerns about how we handle personal information please contact us.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
---Contact
Email: info@pioneerhealthcare.co.uk
Telephone: 0114 263 2136
Last reviewed: March 2026